Question 1

What does managed IT for businesses include?

Accepted Answer

Managed IT includes: ongoing technical support (remote and on-site), endpoint and server management, cloud management, user and license management, network monitoring, preventive maintenance, and a guaranteed SLA for response time. SYSTRU provides 24/6 service with a single point of contact for all the organization's technology needs.

Question 2

What is the difference between CISO and DPO?

Accepted Answer

CISO focuses on information security and cybersecurity, while DPO focuses on privacy, legal compliance, GDPR, Amendment 13 and personal data handling processes.

Question 3

How quickly does SYSTRU respond to an incident?

Accepted Answer

For critical incidents (server, network, security) — initial response within 30 minutes. For urgent issues — within 1 hour. For routine requests — within 4 hours. Full SLA is detailed in the service agreement and can be customized to the organization's needs.

Question 4

How much does CISO as a Service cost?

Accepted Answer

CISO as a Service (vCISO) starts at approximately ₪3,000–₪6,000/month for small and medium businesses, depending on activity volume and risk level. The service includes security policy development, risk management, periodic audits, and regulatory compliance.

Question 5

Does SYSTRU work with small businesses?

Accepted Answer

Yes. SYSTRU specializes in serving businesses from 1 to 500 employees — from independent doctors and lawyers to retail chains and municipalities. Plans are available for every size with transparent, upfront pricing.

Question 6

Do you provide camera and low voltage services?

Accepted Answer

Yes. Including security cameras, intercom, access control, alarms, NVR and complete low voltage solutions.

Question 7

Do you provide AI solutions for businesses?

Accepted Answer

Yes. We build AI systems, automations, chatbots, RAG, AI-based smart helpdesk and AI governance solutions.

Question 8

Does SYSTRU provide services to municipalities and educational institutions?

Accepted Answer

Yes. SYSTRU serves municipalities, regional councils, schools, kindergartens and clinics. The service includes compliance with government cybersecurity regulations, protection of student and patient data, and support for government-specific software.

Question 9

Can we get a fixed monthly plan?

Accepted Answer

Yes. Fixed monthly plans are available with a defined number of hours and clear pricing.

Question 10

Does SYSTRU's DPO service include compliance with Amendment 13 and GDPR?

Accepted Answer

Yes. The DPO service includes: personal data processing mapping and documentation, privacy policy development, employee training, handling data subject requests, managing security incidents and reporting to the Privacy Protection Authority — in accordance with Amendment 13 and GDPR regulations.

Technology, Cybersecurity & AI for Organisations.Full management, single point of contact. Zero surprises.

Seven core disciplines under one roof

Technology Consulting

Development, AI & Automation

AI Security

CISO as a Service

DPO & Privacy

IT Helpdesk & Technical Support

Networking, Wi-Fi & Infrastructure

3 Steps to Peace of Mind

Free Diagnostic

Action Plan

Implementation & Ongoing Support

Service Plans

Up to 5 hours/month

Up to 10 hours/month

Up to 20 hours/month

Up to 30 hours/month

Insights & Expertise

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